Legal / Trust

Privacy Policy

This policy explains what we collect, how we use it, and the choices you have when you use MDS websites, forms, and demos.

Last updated: [Date field - CMS editable]

Quick Summary

We collect contact and inquiry data to respond to requests and deliver services.

We use technical data and cookies to operate and improve our website.

We do not sell your personal data.

You have rights to access, correct, or delete your information.

Who this policy applies to

This Privacy Policy applies to information collected through MDS (Medical Digital Solutions) websites and digital touchpoints, including contact forms, call booking flows, and AI demo interactions.

MDS provides healthcare growth, branding, and digital solutions. We are not a healthcare provider, and our website is not designed for emergency or clinical care.

Information we collect

We may collect:

  • Contact data: name, email, phone number, organization, role.
  • Inquiry data: messages you submit, service interests, preferred timing, budget ranges (if provided).
  • Booking data: meeting preferences and notes you share during scheduling.
  • Demo interaction data: high-level interaction logs needed to operate demos (for example, feature usage, timestamps, and error logs).
  • Technical data: IP address, device/browser info, referrer, pages viewed, approximate location (derived), and cookies/identifiers where enabled.

We do not request sensitive medical data

Please do not submit patient records or sensitive health details through website forms or demos. If you choose to share sensitive information, we will treat it with additional care and limit access, but we may not be able to support secure clinical handling through these channels.

How we use your information

We use collected information to:

Respond to inquiries and provide requested information.

Schedule and manage calls, demos, or onboarding sessions.

Operate, secure, and improve our website and services.

Measure performance in a privacy-first way (aggregate reporting where possible).

Send operational or marketing communications only where lawful and appropriate, with opt-out options.

Meet legal, security, and compliance obligations.

Cookies and similar technologies

We use essential cookies for core functionality. Where required, we also use optional analytics and marketing technologies to understand performance and improve user experience.

Your choices: You can manage preferences through our consent banner (where enabled) and your browser settings.

See also: Read our Cookies / Consent Policy

When we share information

We may share personal data with:

Service providers who help operate our website and business systems (for example, hosting, analytics, CRM, scheduling, email delivery, customer support).

Professional advisors (legal, compliance, auditors) where necessary.

Authorities if required by law or to protect rights and safety.

We do not sell personal data.

Where service providers process data on our behalf, we require appropriate contractual safeguards.

International data transfers

Your information may be processed in countries other than where you live. When cross-border transfers occur, we apply safeguards consistent with applicable law (for example, contractual protections and security controls).

How long we keep information

We retain personal data only as long as needed for the purposes described above, unless a longer retention period is required or permitted by law. Retention varies based on relationship type (visitor, lead, client, partner) and legal requirements.

How we protect information

We use administrative, technical, and organizational measures designed to protect personal data, including access controls, monitoring, and secure configuration practices.

Important: No system is 100% secure; please avoid sending highly sensitive information through web forms.

Your rights and choices

Depending on your location, you may have rights to:

Access, correct, or delete your personal data.

Object to or restrict processing.

Data portability (where applicable).

Withdraw consent for marketing at any time (without affecting prior processing).

Lodge a complaint with a supervisory authority.

Children's privacy

Our website is not intended for children. We do not knowingly collect personal data from children.

Third-party websites

Our site may link to third-party websites. We are not responsible for their privacy practices. Please review their policies directly.

Changes to this policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. The "Last updated" field indicates the latest revision.

Contact us about privacy

For privacy requests or questions, contact us via:

GEO/LLM Summary

Privacy Policy | MDS (Medical Digital Solutions)

This Privacy Policy applies to MDS websites and digital touchpoints. MDS provides healthcare growth and digital solutions; we are not a healthcare provider. We collect contact, inquiry, booking, demo interaction, and technical data. We do not request sensitive medical data. We use collected data to respond to inquiries, deliver services, operate and secure our site, measure performance, and meet legal obligations. Legal bases include consent, contract, legitimate interests, and legal obligations (where applicable). We use essential and optional cookies; you can manage preferences via consent banner and browser settings. We share data with service providers, professional advisors, and authorities where required; we do not sell personal data. Data may be transferred internationally with appropriate safeguards. We retain data only as long as needed. We use security measures including access controls and monitoring; no system is 100% secure. Depending on your location, you have rights to access, correct, delete, object, restrict processing, data portability, withdraw marketing consent, and lodge complaints. Our site is not for children. Third-party links are not our responsibility. We may update this policy; the "Last updated" field indicates the latest revision. Contact us for privacy requests at privacy@mds-healthcare.com or via our Contact page.

This summary is optimized for GEO (Generative Engine Optimization) and LLM extraction. It provides a structured, factual representation of the Privacy Policy content.