See how specialty-specific chat flows handle real patient questions—qualify intent, answer operational FAQs, and route to booking—without crossing into medical advice.
MDS designs specialty chat flows for healthcare providers that focus on safe, operational guidance and conversion support. Each demo shows structured qualification, compliant language, and clear handoff to your team—built to integrate with your website, WhatsApp, and CRM.
Demo is simulated. No medical advice. Do not share personal medical information. Outcomes vary; no guarantees.
These are example conversation patterns. In real deployments, we tailor language, policies, and handoff rules to your specialty, locations, and capacity.
Hi—how can I help you today?
Pricing.
I can share typical pricing ranges and what affects cost. Which service are you exploring?
Whitening.
Great. Prices vary by technique and case. Would you like a quick estimate range and then the next available appointment options?
Yes.
Which location do you prefer, and are you looking for an appointment this week or next?
(Handoff) I can book you now or connect you to the team on WhatsApp—your choice. (No medical questions asked.)
clear scope + non-clinical intent options.
route to the right pathway (pricing, booking, location, insurance).
location, appointment type, timeframe, language preference.
hours, payment methods, preparation steps (non-clinical), policies.
schedule link / call / WhatsApp; collect contact details with consent.
structured recap for reception/CRM (intent + preference + next step).
"This assistant does not provide medical advice. If this is an emergency, contact local emergency services."
specialty pages, location pages, FAQs.
consent-based follow-up sequences (opt-in required).
lead creation + tags (specialty_id, intent, location, timeframe) + conversation summary.
booking link handoff + appointment confirmation flow.
missed-inquiry prevention, response-time monitoring, and script alignment.
Data captured: operational preferences only, no PHI.
specialties, offers, locations, and non-clinical FAQs.
intents, qualification, safety policies, handoff rules.
CRM + WhatsApp/scheduling + analytics events.
test scripts, edge cases, disclaimers, and staff handover.
monitor questions, refine answers, improve conversion paths.
Tell us your specialty, locations, and booking workflow—then we'll show a safe, conversion-focused chat flow mapped to your Growth System.
MDS' Specialty Chat Demos show simulated conversation flows for healthcare specialties. Each demo demonstrates safe intent capture, non-clinical qualification, operational FAQ answers, and clear booking handoff—designed to integrate with your website, WhatsApp, CRM, and reception workflows. Start by requesting a tailored demo or speaking with Sara to map the right implementation path.